Privacy policy

Last modified: January 17, 2026

Effective Date: January 1, 2026

  • Data Controller Information
  • Introduction
  • Information We Collect
  • Legal Basis for Processing
  • How We Use Your Information
  • How We Share Your Information
  • Cookies & Tracking Technologies
  • Data Retention & Security
  • Your Privacy Rights
  • Contact Us

1. Data Controller Information

Crestline Ventures
Office 202, Ajmal Tower, Wadi Al Safa 5, Dubai, UAE

Email: sales@cvr.ae
Phone: +971 50 313 2577
Website: https://cvr.ae

2. Introduction

Crestline Ventures (“we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our real estate services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

3. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Full name, email address, phone number, mailing address, property preferences, budget range, investment goals, and inquiry details.
  • Communication Data:
    Messages sent through contact forms, emails, feedback forms, or surveys.
  • Technical & Usage Data:
    IP address, browser type, device information, operating system, referral source, pages visited, time spent on the site, and approximate location.
  • Third-Party Information:
    Data received from marketing partners, property developers, public property records, or social media platforms (if connected).

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract or pre-contractual steps

  • Our legitimate business interests

  • Compliance with legal obligations

5. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide real estate services

  • Match you with relevant properties and opportunities

  • Coordinate viewings and transactions

  • Communicate service updates and property alerts

  • Improve website performance and user experience

  • Conduct analytics and internal business analysis

  • Comply with legal and regulatory requirements

6. How We Share Your Information

We may share your information with:

  • Real estate agents and developers related to your inquiry

  • Service providers such as hosting, CRM, analytics, and marketing platforms

  • Advertising and analytics partners using non-directly identifiable data

  • Legal or regulatory authorities when required by law

We do not sell personal data for direct monetary gain.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, including:

  • Essential cookies for website functionality

  • Analytics cookies (e.g., Google Analytics)

  • Marketing and advertising cookies

  • Preference cookies to remember settings

You can manage cookies through your browser settings or our cookie consent banner.

8. Data Retention & Security

We retain personal information only for as long as necessary:

  • Property inquiries: up to 3 years

  • Transaction records: up to 7 years

  • Marketing data: until consent is withdrawn

  • Analytics data: up to 26 months

We apply appropriate technical and organizational security measures, including encryption, access controls, and regular system updates. While we take strong precautions, no online transmission is fully secure.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Opt out of targeted advertising or data sharing

To exercise your rights, contact us using the details below.

10. Contact Us

For privacy-related questions or requests:

Email: sales@cvr.ae
Phone: +971 50 313 2577

Office Address:
Office 202, Ajmal Tower,
Wadi Al Safa 5, Dubai, UAE